Business VoIP

VoIP phone system maker Allworx and VoIP service provider Voxitas (News - Alert) (formerly NetLogic) have combined their solutions and made them available to resellers as a package.

As a result, businesses now have access to Allworx’ (News - Alert) affordable yet full featured VoIP phone systems preconfigured to work with Voxitas’ dedicated, SIP-based business VoIP service.

By combining Voxitas’ SIP trunking capabilities with Allworx’s hardware, SMBs can maximize their voice and data services and toss their legacy phone systems in the dumpster behind the building (oh wait … whoops! I was supposed to say recycle …). Voxitas claims it offers superior quality of service over its dedicated network. It claims it has all but eliminated the jitter and garble commonly associated with VoIP services that traverse the public Internet.

“Our combined offerings provide the type of full-featured telephony solution that enhances the way a small business operates, while also bolstering their bottom line in the process,” said Michael Morey, president and CEO of Voxitas, in a press release. “We’re excited to partner with Allworx because their systems provide the right mix of features for the SMB marketplace, and they’re easy to use and maintain - which results in successful, and long-lasting engagements with our customers.”

The Allworx 6x, 10x, and 24x phone systems are designed for businesses ranging from 2 to 100 employees per site. These phone systems offer many of the same features available is corporate IP PBX (News - Alert) systems costing tens of thousands of dollars. They are easy to deploy and can be readily expanded to meet the needs of a fast-growing small business.

In addition to IP trunking, Voxitas’ services include long distance, Internet, toll-free and emergency 911 services to single and multi-site IPBX systems. It offers services tailored for in-bound and out-bound call centers, small to medium-sized enterprises, and wholesale carriers. Its wholesale service is also available on a private, or white label, basis.

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Patrick Barnard is Associate Editor for Customer Interaction Solutions magazine and Assignment Editor for TMCnet. To see more of his articles, please visit Patrick Barnard’s columnist page.